bistrotaste is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and store personal information when you interact with our website, make a reservation, or attend our events.
When you make a reservation, contact us, or sign up for updates, we collect information such as your name, email address, phone number, and any details you include in your message. For event bookings, we may also collect dietary requirements or accessibility needs.
When you visit our website, we may automatically collect certain information about your device and usage, such as IP address, browser type, pages visited, and time spent. This helps us improve our website and understand visitor preferences.
We use your personal information to manage reservations, respond to inquiries, process event bookings, and improve our services. We may also use your contact details to send you promotional communications if you have opted in.
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing reservations, or managing events. These providers are contractually obligated to protect your information and only use it for the services they provide to us.
We may disclose your personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption for data transmission, and restricted access to personal information within our organisation.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely destroy or de-identify it.
You have the right to request access to the personal information we hold about you, to ask for corrections if it is inaccurate, and to opt out of marketing communications at any time. You may also request that we delete your personal information, subject to legal requirements.
If you have any questions, concerns, or complaints about this privacy policy or how we handle your personal information, please contact our Privacy Officer using the details below. We will respond to your inquiry within a reasonable timeframe.
Email: [email protected]
Phone: +61 2 1057 6318
Address: 48 Queen Street, Sydney NSW 2000, Australia
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.
